TERMS & CONDITIONS
Effective Date: June 30, 2026
Welcome to OM DATTA CHILE AARTS (“Company”, “Business”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital platforms, products, services, customer support channels, WhatsApp Business communications, Rich Communication Services (RCS), and any related online or offline services offered by OM DATTA CHILE AARTS.
By accessing our website, contacting us, placing an order, subscribing to our communications, or otherwise using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, you should discontinue use of our services immediately.
1. Introduction
OM DATTA CHILE AARTS is committed to providing quality products and customer services while maintaining transparency, legal compliance, and data security. These Terms establish the rights, responsibilities, obligations, and limitations applicable to all users, customers, visitors, vendors, and business partners interacting with our services.
These Terms also incorporate compliance requirements relating to Meta’s WhatsApp Business Platform, Rich Communication Services (RCS), applicable telecom regulations, and relevant laws of India.
2. Definitions
For the purposes of these Terms:
- Business means OM DATTA CHILE AARTS.
- User means any individual or organization accessing our website or services.
- Customer means a person purchasing products or services from us.
- Website refers to any website, landing page, mobile application, or digital platform operated by OM DATTA CHILE AARTS.
- WhatsApp Business Services refers to communications conducted using the Meta WhatsApp Business Platform.
- RCS Messaging refers to Rich Communication Services used for business communication.
- Content means text, graphics, logos, images, videos, software, documents, and other materials available through our services.
- Applicable Law means all laws, rules, regulations, notifications, and guidelines enforceable in India.
3. Acceptance of Terms
By using our services, you confirm that:
- You are legally capable of entering into a binding agreement.
- You agree to comply with these Terms.
- You will use our services only for lawful purposes.
- You will comply with all applicable Indian laws.
- You accept our Privacy Policy, which forms an integral part of these Terms.
Continued use of our services constitutes ongoing acceptance of these Terms.
4. Description of Services
OM DATTA CHILE AARTS provides products, customer support, promotional communications, enquiry management, order processing, and related business services through various channels, including:
- Website interactions
- Telephone support
- Email communications
- WhatsApp Business Platform
- Rich Communication Services (RCS)
- Other digital communication channels
The exact nature of products and services may change periodically without prior notice.
We reserve the right to modify, suspend, discontinue, or introduce new services at our sole discretion.
5. Eligibility
Users must:
- Be at least 18 years of age, or
- Access the services under the supervision of a parent or legal guardian.
You represent that all information submitted to OM DATTA CHILE AARTS is accurate, complete, and current.
We reserve the right to deny service if false information is provided.
6. Account Registration
Certain services may require account creation.
When registering, users agree to:
- Provide accurate information.
- Maintain updated account details.
- Protect login credentials.
- Prevent unauthorized account access.
- Notify us immediately of any suspected security breach.
Users remain responsible for all activities occurring under their accounts.
We may suspend or terminate accounts that violate these Terms.
7. User Responsibilities
Users agree that they shall not:
- Violate any applicable law.
- Submit false information.
- Impersonate another individual or organization.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with website functionality.
- Abuse customer support services.
- Send spam or fraudulent communications.
- Use automated tools without authorization.
- Infringe intellectual property rights.
Users are solely responsible for content submitted through our services.
8. Orders, Payments & Billing Terms
Where applicable:
- Prices are displayed in Indian Rupees (INR).
- Applicable taxes may be charged.
- Payment must be completed before order processing unless otherwise agreed.
- Accepted payment methods may include UPI, bank transfer, debit cards, credit cards, wallets, or other authorized payment gateways.
- Payment processing is handled through secure third-party payment providers.
OM DATTA CHILE AARTS reserves the right to:
- Reject suspicious transactions.
- Cancel fraudulent orders.
- Request identity verification.
- Correct pricing errors.
- Modify product pricing without prior notice.
Refunds, if applicable, shall be processed according to our refund policy.
9. Subscription Renewal & Termination
Where subscription-based services are offered:
- Subscription terms will be communicated before purchase.
- Certain subscriptions may renew automatically unless cancelled.
- Users are responsible for cancelling before renewal where applicable.
- We reserve the right to suspend or terminate subscriptions for violations of these Terms.
Termination shall not affect accrued legal rights or outstanding payment obligations.
10. Use of WhatsApp Official API & RCS
OM DATTA CHILE AARTS may communicate with customers through the Meta WhatsApp Business Platform and Rich Communication Services (RCS).
Users acknowledge and agree that:
- Communications are initiated only with appropriate consent or where otherwise permitted by applicable law.
- Messages may include order updates, invoices, customer support responses, appointment reminders, transactional notifications, promotional communications (where consent has been provided), service updates, and verification messages.
- Users may opt out of promotional communications at any time using available unsubscribe or opt-out mechanisms.
- Communications must comply with Meta Business Messaging Policies, WhatsApp Commerce Policy, applicable telecom regulations, and Indian law.
- Abuse, misuse, or unauthorized use of our messaging channels is prohibited.
We reserve the right to discontinue messaging services where required by Meta, telecom operators, regulatory authorities, or applicable law.
11. Message Delivery & Compliance Policy
Although OM DATTA CHILE AARTS makes reasonable efforts to ensure reliable communication, we do not guarantee:
- Instant delivery of messages.
- Successful delivery to every recipient.
- Continuous platform availability.
- Error-free transmission.
Message delivery depends upon multiple third-party systems, including:
- Meta Platforms
- Telecom operators
- Internet service providers
- Device manufacturers
- User network connectivity
We shall not be liable for delayed, failed, blocked, filtered, or undelivered communications beyond our reasonable control.
Users agree not to misuse messaging services for unlawful activities, spam, phishing, fraud, harassment, or unauthorized marketing.
12. Intellectual Property Rights
All intellectual property associated with OM DATTA CHILE AARTS, including but not limited to:
- Business name
- Logos
- Branding
- Website design
- Product descriptions
- Images
- Graphics
- Videos
- Source code
- Documents
- Software
- Databases
is owned by or licensed to OM DATTA CHILE AARTS and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, reverse engineered, or commercially exploited without prior written permission.
Unauthorized use may result in legal action.
13. Confidentiality
Users may obtain access to confidential or proprietary information during business interactions.
Such information shall remain confidential and shall not be disclosed except:
- with written authorization,
- where required by law,
- or where disclosure is necessary to provide services.
OM DATTA CHILE AARTS similarly undertakes reasonable measures to safeguard confidential customer information.
14. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis.
To the fullest extent permitted under Indian law, OM DATTA CHILE AARTS disclaims all warranties, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Continuous availability
- Accuracy
- Reliability
- Security
- Error-free operation
We do not warrant that services will always remain uninterrupted or free from technical issues.
15. Limitation of Liability
To the maximum extent permitted under applicable law, OM DATTA CHILE AARTS, its owners, employees, representatives, affiliates, and service providers shall not be liable for:
- Indirect damages
- Consequential losses
- Incidental damages
- Business interruption
- Data loss
- Revenue loss
- Loss of goodwill
- Loss arising from delayed communications
- Third-party service failures
- Cyberattacks
- Force majeure events
Where liability cannot legally be excluded, our aggregate liability shall not exceed the amount actually paid by the customer for the relevant service giving rise to the claim.
16. Indemnification
You agree to indemnify, defend, and hold harmless OM DATTA CHILE AARTS, its proprietors, employees, consultants, affiliates, service providers, and agents against any claims, damages, liabilities, costs, expenses, penalties, or legal fees arising from:
- Your violation of these Terms.
- Misuse of our services.
- Violation of applicable laws.
- Intellectual property infringement.
- Fraudulent activities.
- Unauthorized use of your account.
- Breach of third-party rights.
This indemnification obligation survives termination of these Terms.
17. Governing Law (India)
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in Kolhapur, Maharashtra, unless otherwise required by applicable law.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
18. Force Majeure
OM DATTA CHILE AARTS shall not be responsible for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Fire
- War
- Government actions
- Internet outages
- Telecom failures
- Cybersecurity incidents
- Labour disputes
- Pandemics
- Power failures
During such events, obligations may be suspended until normal operations resume.
19. Third-Party Services
Our website and communications may rely on third-party providers, including payment gateways, hosting providers, analytics services, Meta’s WhatsApp Business Platform, telecom operators, and RCS infrastructure.
We are not responsible for the availability, policies, or actions of such third-party services. Users are encouraged to review the applicable terms and privacy policies of those providers.
20. Changes to Terms
OM DATTA CHILE AARTS reserves the right to modify, update, or replace these Terms at any time to reflect changes in business operations, legal requirements, technology, or platform policies.
Updated Terms become effective upon publication on our website unless otherwise stated. Continued use of our services after such publication constitutes acceptance of the revised Terms.
Users are encouraged to review these Terms periodically.
21. Contact Information
If you have any questions, concerns, requests, or complaints regarding these Terms & Conditions, please contact:
OM DATTA CHILE AARTS
Address:
RS NO 2930/B/75, SANTGORA KUMBHAR VASAHAT,
BAPAT CAMP, KOLHAPUR – 416005, Maharashtra, India
Phone: 7038784950
Email: patyamajgagonkar7557@gmail.com
We will make reasonable efforts to respond to legitimate inquiries in a timely manner.
Final Acknowledgement
By accessing or using the website, products, WhatsApp Business communications, RCS messaging services, or any other services provided by OM DATTA CHILE AARTS, you acknowledge that you have carefully read, understood, and agreed to be bound by these Terms & Conditions. You further agree to comply with all applicable laws, Meta Business Messaging Policies, WhatsApp Business Platform requirements, RCS messaging guidelines, and any additional policies published by OM DATTA CHILE AARTS from time to time.